MeetPoint
Runs the business. You stay in the field.
GuideOps Platform brings intelligence to safe mountain operations. Built for how guiding actually works — so you can focus on guiding, not spreadsheets.
Guide Intelligence
The platform makes the call with you, not for you.
Intelligence, in this business, is the load that used to live in your head and your notebook. MeetPoint anticipates a guide assignment, flags an ability mismatch, and FieldBook surfaces snow-safety context before you’re standing at the trailhead making the decision alone.
Guiding is getting harder to stay in
Not software built for hotels, gyms, and tour buses.
Insurance premiums are climbing. Liability exposure is growing. Clients expect the booking experience of a consumer app and the communication cadence of a group chat. The tools they were handed don’t understand when a group needs another guide, can’t model a punch pass, and have no idea what to do when a party is standing at a trailhead with no cell service waiting for a meet-location update.
Still running on
Booking tools
Still running on
Waiver PDFs
Still running on
Group texts
Still running on
Spreadsheets
Still running on
Payment workarounds
Replaced by
MeetPoint
The difference
What changes when the engine is built for guiding.
| The difference | Tourist-operator software | MeetPoint |
|---|---|---|
| How you pay | A subscription, whether the season fills or not | A per-booking commission. You pay when we help you get a result. |
| Built for | Hotels, gyms, tour buses, attractions | Professional guides and experience operators |
| Season passes & punch cards | Bolted on, or a spreadsheet | Native credits, drawdown, upgrades |
| Guide assignments & ability gates | Doesn’t know what those are | Triggered automatically when the group needs them |
| Waivers | A PDF in the inbox | SummitGuard — a record insurers will actually accept |
| Trailhead comms | Personal group texts | Meet-location updates in the flow, before signal drops |
| Field reporting | Notes, photos, and a later write-up | FieldBook: offline capture, human-approved InfoEx-schema observations, cited briefings |
| Setup | Developers, plugins, weeks | Bookings the same day — embed or hosted site |
| Devices | A desktop tool with a mobile afterthought | Mobile-first for how guides work. Desktop-friendly for how clients book. |
One flow
From pass to trailhead, without leaving the system.
01
Sell a season pass
02
Vet ability level
03
Assign a guide
04
Collect a signed waiver
05
Send meet location and gear
06
Review snow-safety
What changes
Hours back. A record that holds. Clients who return.
Less time in admin, more time guiding
The hours spent reconciling bookings, chasing waivers, and sending reminder texts collapse into one flow.
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A paper trail that holds up
SummitGuard waivers, medical intake, and documented client communications on every booking.
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Clients who come back
Community, messaging, and referrals keep past clients engaged between trips.
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A booking engine that speaks guiding
Guide assignments, permits, ability gates, punch passes, deposits, multi-day expeditions — native, not bolted on.
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Ready before the trailhead
Right place, right gear, waivers signed — without the time pressure of the lot.
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Mobile-first. Desktop-friendly.
Built for the phone in the lot and the screen at the desk — how guides work, and how clients book.
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Built for the guide
Not the tourist operator.
Independent guides
Building a client base without a developer, a plugin expert, or a fifth spreadsheet.
Operators and teams
Employed or freelance guides, and rules that know when a trip needs another guide.
Collectives
Expand client access across geographies and activities — including international programs — from one system.
Take bookings the same day you sign up, on your own website via a simple embed or on a GuideOps-hosted site. No technical setup required. Website building is one app on MeetPoint — alongside booking, community, SummitGuard, and guide management. Mobile-first for how guides work. Desktop-friendly for how clients book.
MeetPoint
With you all the way through the business.
Website building, booking, community, SummitGuard, and guide management on MeetPoint — apps on GuideOps Platform, not a booking widget bolted onto someone else’s tool. Mobile-first for how guides work. Desktop-friendly for how clients book. One system, from the first inquiry through the last trip of the season. FieldBook is the snow-safety layer on the same platform.
Website building
Your own site via a simple embed, or a GuideOps-hosted site. Same day you sign up. No developer, no plugin stack.
Booking
Season passes, ability gates, guide assignments, punch cards, deposits — native to guiding, not bolted onto a hotel engine.
Community
Messaging, referrals, and a member base that comes back. Last winter’s clients are this winter’s bookings.
SummitGuard
The waiver system for MeetPoint — signed, standardized, and a record insurers will actually accept. Ships with MeetPoint, and can be offered on its own.
Guide management
Who’s on the roster, who’s on the day, employed or freelance, who leads and who else is assigned. The operation, not a shared inbox.
FieldBook
The snow-safety layer, used across the platform.
Not a module on the booking engine. FieldBook turns a day in avalanche terrain — GPS-stamped activity, photos, voice, plain language — into trustworthy, InfoEx-schema observations. Captured offline in the field, reviewed by a human before anything leaves. It is the snow-safety layer of GuideOps Platform, used in MeetPoint, MountainOps, and HeliOps.
Aurora Backcountry Pass · proof it works
Aurora Backcountry Pass, the Sea-to-Sky region’s pioneering season-pass ski touring program, runs its 2026–27 winter on GuideOps.
“For twenty years I’ve watched good guides get pushed out of the profession by paperwork, insurance, and software that wasn’t built for us. Aurora Backcountry Pass runs on GuideOps because it’s the first system that treats guiding like the real, complex, safety-critical work it is. Our members notice. Our insurer notices. I get to spend my winter in the mountains instead of in my inbox.”
Founders
Guides and operators of the tools they had to live with.
Steve Brain
CEO · Chief Executive Officer
Former VP of Engineering at Qualtrics; CTO at InsideSales; VP at Amazon.com; SVP at Instinet.
Ben Johns
Founder · ACMG ski guide
ACMG ski guide; founder of Aurora Backcountry Pass; operator of international guiding programs in Japan, Norway, and New Zealand.
Andrew Stuntz
CTO · Chief Technology Officer
Former CTO at GoGuide; deep experience building technology for the guiding industry.
MeetPoint
Alignment, not a seat license.
Per booking. A commission on the work we help you land. You pay when a trip books, when a pass sells, when the season actually happens. Alignment, not a seat license.
Winter 2026–27 early access
Apply to spend this winter in the field, not in spreadsheets.